PUREDIVINE does not guarantee insurance reimbursement. Coverage eligibility is determined solely by your insurance provider. We are happy to provide the documentation needed to support your claim.
What We Provide
Your Cranial Prosthesis Invoice Will Include
Standard Invoice Elements
—Product listed as “Cranial Prosthesis” (not “wig”), including price and any customization fees
—Retailer: ZHIMEI TRADE CO., LIMITED — Hong Kong Business Registration No.: 76582799
—HCPCS Code: A9282 — the medical billing code for cranial prosthesis (updated October 2024)
—NPI Code: Not Applicable — International Retailer
As an internationally registered retailer based in Hong Kong, we do not hold a US NPI number. This does not affect your ability to file a claim — most private insurers accept invoices from international retailers with HCPCS coding.
Coverage by Region
Insurance Information by Country
United States
Private Insurance, Medicare & Medicaid
Private insurance, Medicare & Medicaid reimbursement
—Request a Cranial Prosthesis invoice from us using the form below
—Invoice will include HCPCS Code A9282 and our Hong Kong Business Registration number
—Submit invoice to your insurance provider with a doctor’s letter confirming medical hair loss
—Medicare Part B may cover cranial prostheses for cancer patients — check with your plan
Tip: Ask your oncologist or dermatologist to write a prescription for a “Cranial Prosthesis” — this significantly improves approval rates.
United Kingdom
NHS VAT Relief & Private Insurance
NHS VAT Relief & private insurance reimbursement
—VAT Relief: Eligible customers with a qualifying medical condition may purchase VAT-free (0% VAT instead of 20%)
—You must complete a VAT 651 Declaration Form at the time of purchase — contact us before ordering
—For private insurance, request a Cranial Prosthesis invoice and submit with your insurer’s claim form
—A letter from your GP or specialist confirming your condition is recommended
VAT Relief applies to conditions including alopecia, chemotherapy-related hair loss, and other chronic conditions. Contact us at hello@puredivinehair.com before placing your order to arrange VAT-exempt pricing.
Europe
Private Insurance & Health Fund Reimbursement
Private insurance & health fund reimbursement
—Coverage varies by country and insurer — check with your provider before purchasing
—We can provide a detailed Cranial Prosthesis invoice suitable for submission to European insurers
—A medical certificate or doctor’s letter confirming hair loss diagnosis is typically required
—Some countries (e.g. Germany, France, Netherlands) offer partial reimbursement through statutory health funds
We recommend contacting your health insurer in advance to confirm coverage and required documentation. We are happy to tailor the invoice format to meet your insurer’s requirements.
Step 01
Complete the request form below with your order details and insurance information.
Step 02
Our team will prepare your Cranial Prosthesis invoice and send it to your email within 3 business days.
Step 03
Submit the documentation to your insurance provider along with any additional forms they require.
Disclaimer: PUREDIVINE Hair provides documentation in good faith to assist customers with insurance claims. We do not provide medical advice or guarantee reimbursement outcomes. For questions, contact us at hello@puredivinehair.com.
